Error adding Best Bets to Search Keywords
Here’s a problem that’s been confusing me for a while. When adding key words to a site collection, clicking the Add Best Bet link sometimes displays the error “The search service is currently offline”:
When reading the fix list for SharePoint SP1 I found the answer to this problem. It seems if there is not a site collection in the root of a web application (e.g. “http://moss2007:8100”) clicking Add Best Bet in a site with a URL like “http://moss2007:8100/sites/Intranet”) will cause this error.
It seems an “Access Denied” error is displayed if the site administrator does not have access to the root site collection when adding Best Bets from a site collection under “sites”. These issues are fixed in SP1.