Nick Grattan's Blog

About Microsoft SharePoint, .NET, Natural Language Processing and Machine Learning

Error adding Best Bets to Search Keywords

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Here’s a problem that’s been confusing me for a while. When adding key words to a site collection, clicking the Add Best Bet link sometimes displays the error “The search service is currently offline”:


When reading the fix list for SharePoint SP1 I found the answer to this problem. It seems if there is not a site collection in the root of a web application (e.g. “http://moss2007:8100”) clicking Add Best Bet in a site with a URL like “http://moss2007:8100/sites/Intranet”) will cause this error.

It seems an “Access Denied” error is displayed if the site administrator does not have access to the root site collection when adding Best Bets from a site collection under “sites”. These issues are fixed in SP1.




Written by Nick Grattan

December 18, 2007 at 3:46 pm

One Response

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  1. […] don’t like to do exactly the same blog entry that someone else did, but the other blog entry was from 2007 and I just encountered the problem myself. Thank g-d for […]

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