Nick Grattan's Blog

About Microsoft SharePoint, .NET, Natural Language Processing and Machine Learning

Will My MOSS Farm Stop Working?

with one comment

Or am I more likely to be abducted by aliens? Well, if you installed MOSS Service Pack 2 from a download before the 29th July 2009 your production MOSS Farm could stop working in the future. This is explained in Microsoft KB 971620 and in this Microsoft blog post.

In summary, initial releases of SP2 was configured as a trial version, and unless re-installed, MOSS features will stop working 180 days after you installed SP2. The value “180” is reported in the KB, but this value seems to be different in practice.

To determine if your MOSS Farm is at risk you can:

  • Run Central Administration.
  • Select Operations.
  • Select Convert license type in the “Upgrade and Migration” section.

The description of “Current License” will show if you installed SP2 with the trial version problem:


You can also determine when the trial version will expire:

  • Run Central Administration
  • Select Application Management.
  • Select Check services enabled in this farm in the “Office SharePoint Server Shared Services” section.

A warning will be displayed if you’re running the trial version:


KB 971620 contains a link to a hotfix to correct this issue. This hotfix may require you to reboot the server. Before testing if the fix was applied correctly, issue an IISRESET before running Central Administration.

Thanks to Tim at Cork County Council for pointing out this issue.

Written by Nick Grattan

November 6, 2009 at 8:42 am

One Response

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  1. I downloaded SP2 on July 31, 2 days after MS posted the “fixed” Service Pack and installed it a couple of weeks later after testing. On an unrelated issue, I was looking at “Check services enabled in this farm” this morning and noticed that I have a warning that my licenses are trial and are going to expire in a few months. Has anyone else experienced this? I downloaded SP2 again this morning, and the file size and version are exactly the same as what I have on my servers. Anyone else see this happening after downloading the current SP2 from MS?


    December 1, 2009 at 8:00 pm

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